Privacy Policy

Disclaimer

The information on this website is provided as a public service by CJ Limited. The use of this web site is subject to and constitutes the user's agreement to the terms and conditions noted below.

Information on this web site is provided by CJ Limited solely for the user's information and it is provided without warranty, guarantee, or responsibility of any kind, either expressed or implied. Although we make every effort to ensure that all information is accurate and complete we cannot guarantee its integrity, or that the information is current or accurate.

Privacy Statement

CJ Limited is committed to respecting the personal privacy of individuals who visit its website. This page summarizes the privacy policy and practices of this CJ Limited website:

  • At CJ Limited we respect the trust and confidence our customers place with us. For over 40 years, we have nurtured this special relationship and strive to deliver the best value and customer service in the business. With this interest in mind, we collect information to help improve your shopping experience and communicate to you new products, contests, and promotions. Our customers are important to us so we have a strict 'Privacy Policy' that governs the protection and use of their personal information.

What information do we collect?

  • We collect information from the basic communications and transactions in the store. Information may be given to us for future correspondence, or we may gather it from store sales transactions, repair service requests, special order requests, warranties, email or written communication, credit application forms, insurance estimate requests, and contest entries. We collect information such as names, addresses, phone numbers, email addresses, and transaction history.

How do we protect your information?

  • We are committed to the protection and confidentiality of our customer's information. Access to customer information, paper or electronic, is limited to only those that are on a business need to know basis. We enforce strict policies to the use and protection of that information while under their supervision. We ensure that any third parties that may have limited access to your information, like mail vendors, follow similar security and privacy policies. We do not sell, rent, or lend customer information to any individual, company, or organization. The privacy policies of our company and our third party partners conform and go beyond the Canadian federal legislation in the Personal Information Protection and Electronic Documents Act.

How we may use your information?

  • The majority of the collection and use of your personal information is to offer complete and accurate servicing for warranties, special orders, or repair services. Occasionally, we may contact our customers to inform them of up-and-coming promotions or contests. We may also contact our customers from time to time to ensure they received the high quality of products and services that they have come to expect at Charm Diamond Centres. We attempt to limit these communications to subjects that may interest and benefit each individual customer.

Canada’s Anti-Spam Legislation

  • As of July 1st, 2014, The Government of Canada introduced new Anti-Spam Legislation. In accordance with this law CJ Limited will only contact you through commercial electronic messages if we have your expressed consent.

Website Policy

Charm Diamond Centres have made every effort to ensure the accuracy of the product, pricing and description on this website.  However, in such an unlikely occurrence we reserve the right to correct any typographic errors. Merchandize is enlarged to show detail & may not always be exactly as shown. Not all style are available at all stores.

How to contact us?

If you would like to contact us about our Privacy Policy or make changes or be removed from our customer file please contact our customer service representative with your full name and phone number and your corresponding request. Requests may take four weeks to be processed.

Contact us by email at service@charmdiamondcentres.com or by telephone at (902) 463-7177 ext#154.